Login & Password

I've lost the 2FA for my login

Administrator
  • Please, contact our support on chat or via e-mail.
Member
  • Please, contact your team Owner for a 2FA reset
    • GoodAccess Control panel -> Members -> Action button and Reset 2FA.

I can't log in to the GoodAccess Control Panel

If you are not able to log in, please try to reset your password.
If the problem persists, please contact our support.

I can't log in to the GoodAccess App

Please ask your administrator to make sure that your GoodAccess plan is active.
If you are not able to log in to the GoodAccess Client App, please try to reset your password.
If the problem persists, please contact our support.

Our Team Members didn't receive an email invitation

Please make sure that you're using the correct e-mail addresses and check Team Member's spam folders.
If the problem persists, please contact our support.
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I've lost the 2FA for my login
I can't log in to the GoodAccess Control Panel
I can't log in to the GoodAccess App
Our Team Members didn't receive an email invitation