Login & Password

I've lost the 2FA for my login
Administrator
Please, contact our support on chat or via e-mail.
Member
Please, contact your team Owner for a 2FA reset
GoodAccess Control panel -> Members -> Action button and Reset 2FA.
I can't log in to the GoodAccess Control Panel
If you are not able to log in, please try to reset your password.
If the problem persists, please contact our support.
I can't log in to the GoodAccess App
Please ask your administrator to make sure that your GoodAccess plan is active.
If you are not able to log in to the GoodAccess Client App, please try to reset your password.
If the problem persists, please contact our support.
Our Team Members didn't receive an email invitation
Please make sure that you're using the correct e-mail addresses and check Team Member's spam folders.
If the problem persists, please contact our support.

Troubleshooting - Previous

Payments & Billing

Last modified 1yr ago