MFA

Multi-factor authentication (MFA) is an access control technique that requires a user to provide one or more additional proofs of identity on top of the password and username.

This feature is available in the Essential plan and higher.

You may set up MFA for your account in Control Panel > Profile (top right corner) > Security.

By enabling MFA you will be prompted to enter a security code from an TOTP-based authentication app (e.g. Google Authenticator, Microsoft Authenticator, Authy or 1Password) every time you log in.

Managing Team MFA

You may manage Team MFA in Control Panel > Settings > SSO & MFA.

Once enabled, Team Admins or Members will be forced to use MFA while logging in to the Control Panel, Client Application, or both, depending on your configuration.

Additionally, you may require MFA before every Client Application connection.

Users without existing MFA will be prompted for setup upon their next login.

Reset of MFA

To reset your MFA, ask your Team Admin or contact our technical support.

Team Admin can reset user's MFA in Control Panel > Members > Edit button of the Member. This action is not performed immediately but requires the user to take action upon receiving an email and precisely navigate to setting up a new MFA; the old MFA is invalidated after the new one is set up.