# Business

{% hint style="info" %}
In case you can't find an answer to your question, please [contact us](https://www.goodaccess.com/contact).
{% endhint %}

<details>

<summary>What payments methods do you support?</summary>

We support PayPal and credit/debit card payments (VISA, Mastercard, American Express, Apple Pay, Google Pay). It is also possible to arrange a Wire transfer with our [sales representative](https://www.goodaccess.com/contact) (annual payments only).

We do not accept any payments in cryptocurrencies.

</details>

<details>

<summary>What are the available Gateway locations?</summary>

You may find the list of all available locations [here](https://www.goodaccess.com/goodaccess-gateway-locations#where-are-ga-gateways).

</details>

<details>

<summary>How do I get an additional IP or Gateway?</summary>

You may purchase an additional IP/Gateway in [Control Panel > Network > Gateways > Buy more Gateways](https://app.goodaccess.com/gateways/).

</details>

<details>

<summary>Where do I find my invoices?</summary>

You can find your invoices in [Control Panel > Account (top right corner) > Payments & Subscriptions](https://account.goodaccess.com/payments/).

You can appoint another person to the Admin or Accountant role if you need them to have access to your invoices.

</details>

<details>

<summary>How do I change the account/billing details?</summary>

You can change your account/billing details in [Control Panel > Account (top right corner) > Account Info](https://account.goodaccess.com/).

</details>

<details>

<summary>How do I change an account owner?</summary>

To change an account owner, please [contact us](https://www.goodaccess.com/contact).

</details>

<details>

<summary>Do you have a partner or affiliate program?</summary>

Yes, we do, for more information please visit the below links:

* [Affiliate](https://www.goodaccess.com/affiliate)
* [Partner](https://www.goodaccess.com/partners)

</details>

<details>

<summary>Do you have a plan for fewer than 5 users?</summary>

Yes, you can use the service with fewer than 5 users. Please check out our offer for [small teams](https://www.goodaccess.com/small-teams).

</details>

<details>

<summary>How do I downgrade a subscription plan?</summary>

To downgrade a subscription plan of your Team, please [contact us](https://www.goodaccess.com/contact).

Please note that by downgrading the subscription plan, your Team loses access to all Features not included in the new plan and their configurations.

</details>

<details>

<summary>How do I request a refund?</summary>

To request a refund of a service, please [contact us](https://www.goodaccess.com/contact).

</details>

<details>

<summary>How do I close/cancel my account?</summary>

You can close your account in [Control Panel > Account (top right corner) > Account Info](https://account.goodaccess.com/).

You can only close your account when your service has expired or has been canceled. If your service is still active please [contact us](https://www.goodaccess.com/contact).

Please note that by closing your account, we lose all your information and contact history, in keeping with GDPR rules.

</details>


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