Linux Troubleshooting

These guidelines will show you how to troubleshoot any issue you may encounter.

In case you aren't able to resolve your issue with the following guidelines, please contact our technical support.

Tray Icon missing

• Install Gnome Extension "Tray Icons: Reloaded"

I can't connect

Using the following script, check if the GoodAccessService is running and enabled after boot.

• active (running)

• loaded (enabled)

systemctl status goodaccess