# Linux Troubleshooting

{% hint style="info" %}
In case you aren't able to resolve your issue with the following guidelines, please [contact our technical support](https://www.goodaccess.com/contact).
{% endhint %}

<details>

<summary>Tray Icon missing</summary>

* Install Gnome Extension "[Tray Icons: Reloaded](https://extensions.gnome.org/extension/2890/tray-icons-reloaded/)"

</details>

<details>

<summary>I can't connect</summary>

Using the following script, check if the GoodAccessService is running and enabled after boot.

* active (running)
* loaded (enabled)

```
systemctl status goodaccess
```

<img src="https://418253935-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FiJ406Lpi9EKoWDi7GFL7%2Fuploads%2FBTdSGct3IBuYxXaGB8lQ%2FLinux_Troubleshooting_1.png?alt=media&#x26;token=380e7e2a-fe2a-4afa-bbe9-ea5c0bac2bbf" alt="Linux terminal displaying the script with highlighted important information." data-size="original">

</details>