> For the complete documentation index, see [llms.txt](https://support.goodaccess.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.goodaccess.com/configuration-guides/linux/linux-troubleshooting.md).

# Linux Troubleshooting

{% hint style="info" %}
In case you aren't able to resolve your issue with the following guidelines, please [contact our technical support](https://www.goodaccess.com/contact).
{% endhint %}

<details>

<summary>Tray Icon missing</summary>

* Install Gnome Extension "[Tray Icons: Reloaded](https://extensions.gnome.org/extension/2890/tray-icons-reloaded/)"

</details>

<details>

<summary>I can't connect</summary>

Using the following script, check if the GoodAccessService is running and enabled after boot.

* active (running)
* loaded (enabled)

```
systemctl status goodaccess
```

<img src="/files/dOnhWA7GcjgC3K9NYvfE" alt="Linux terminal displaying the script with highlighted important information." data-size="original">

</details>