GoodAccess
GoodAccess Website
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Welcome to GoodAccess
Getting started
First steps
How to connect
Team management
Systems
Access Control
Roles / Managers
BackUp Gateway
Advanced networking
IP whitelisting
Clouds & Branches
Split tunneling
RDP - Windows
Security & Compliance
2FA
Domain-level protection
SSO
FAQ
Gateways
Product
Payments & Billing
Troubleshooting
Technical issues
Payments & Billing
Login & Password
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Payments & Billing
How to activate an automatic subscription renewal?
Subscription auto-renewal is enabled by default after your first payment.
How can I disable my automatic subscription renewal?
You can disable the subscription auto-renewal in your
GoodAccess Control Panel
:
Log in to your
GoodAccess Control Panel
.
Go to
Settings.
Go to
Cancel Subscription
.
Use the
Cancel Subscription
button.
After disabling the auto-renewal, your GoodAccess subscription
will remain active until the expiration date.
How can I change my payment method?
Cancel your current subscription first and then renew the service again with the new payment method.
After disabling the auto-renewal, your GoodAccess subscription
will remain active until the expiration date.
If I cancel my current subscription, will I lose my Static IP?
No, your Gateway & IP address will remain active and unchanged until the subscription expiration date.
Am I going to lose my IP address when I let the subscription expire?
No. We keep your IP address reserved for your GoodAccess account for
10 days commencing on the expiration date.
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Last modified
3mo ago
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Contents
How to activate an automatic subscription renewal?
How can I disable my automatic subscription renewal?
How can I change my payment method?
If I cancel my current subscription, will I lose my Static IP?
Am I going to lose my IP address when I let the subscription expire?