Payments & Billing

How to activate an automatic subscription renewal?

A subscription auto-renewal is enabled by default after your first payment.

How can I disable my automatic subscription renewal?

You can disable the subscription auto-renewal in your GoodAccess Control Panel:

After disabling the auto-renewal, your GoodAccess subscription will remain active until the expiration date.

How can I change my payment method?

Cancel your current subscription first and then renew the service again with the new payment method.

After disabling the auto-renewal, your GoodAccess subscription will remain active until the expiration date.

If I cancel my current subscription, will I lose my Static IP?

No, your Gateway & IP address will remain active and unchanged until the subscription expiration date.

Are we going to lose our IP address when we let the subscription expire?

No. We keep your IP address reserved for your GoodAccess account for 10 days commencing on the expiration date.

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